Terms and conditions

Our website is all related to the cakes and gifts for the 24X7. Our terms and conditions manage the use of the services that is provided by us. We provide our services on the terms, conditions and policies mentioned below. When you start using our website it means you are agree to accept the terms and conditions mentioned and you have signed the agreement. We have all rights to modify the terms and the conditions without any prior notice.

Acceptance of order and delivery time:

When you select an item and place an order then for the confirmation of your product we will provide you receipt through email, push notification or an SMS. That receipt doesn’t mean to the acceptance of your order. We reserve all the right that after receiving your order we can accept, decline or cancel your order. When you are placing the order you must provide the accurate address. We are not responsible if your product is delivered to wrong address due to wrong information. You may be asked for the additional verification before the acceptance of the order.

If you need same day order you must have to place it before 5 pm, if you place order after 5 pm you order will be considered to next day. We do not guarantee of on time delivery of your product. It can be little late or soon. You can get in touch with delivery man for the actual time when you need the product. Our delivery timing is from 9am to 8 pm. Delivery timing may not be guaranteed on the festivals, extreme weather conditions, national strikes, elections etc.

For midnight deliveries it is from 10 pm to 12 am.

Intelectual property rights

The text, graphics and Html code of the website is exclusively our property. All the text, graphics, html code cannot be copied, distributed, displayed, adopted from any other website. It is solely our and it is not transmitted with the prior permission. There are many hyperlinks on out websites those are the links of other websites. We are not responsible for the content of those websites. Users will access those links at their own risk. The contents available on this website are the copyright and all right reserved.

Discounts

Any discounts could not be clubbed with any other order.

Rules of delivery:

Delivery will be made to the recipient only. If the recipient not available at the home or refuse to receive the order that order will be considered delivered.

Substitute policy

It happened occasionally that due to regional unavailability of the flowers, gifts and any other product our professionals will make your product style, theme and colour as you choose. They wil substitute the items of the same and higher value.

Duplicate orders

If a customer has done the same order twice then we ensure from the customer by calling about the duplicate order and if they do not require we cancel it on our behalf and refund the whole amount for the second order.

Payment terms

All the payments should be done online. All the taxes are included within the payment. You will solely responsible for the payments of all the taxes and other and payments of the product.

Feedbacks

We always make sure our customer will get happy and satisfied with our services and products. We would like to listen from our customer about our services and hope for the good feedbacks. Your feedbacks meant a lot for us. We would improve our services with your feedbacks.

For the complaints regarding the flowers and cake we will take it within 48 hours. After this time we will not entertain any complaint.